Administrative Assistant
Job Title: Administrative Assistant
Organization: Moses Lake Chamber of Commerce
Location: Moses Lake, WA
Wage Range: $16.75 – $19.00 per hour (DOE)
Position Type: Part-Time or Full-Time (depending on organizational needs)
Position Summary
The Administrative Assistant serves as the first point of contact for the Chamber office, supporting daily operations of the Chamber, Visitor Information Center, and IdentoGO fingerprinting services. This position requires strong customer service skills, attention to detail, and the ability to manage multiple responsibilities in a fast-paced, community-focused environment.
Key Responsibilities
Front Office & Customer Service
- Greet and assist visitors, members, and the general public in a professional and welcoming manner
- Answer phones, respond to emails, and provide general information about Chamber programs, local businesses, and community events
- Maintain a clean, organized, and professional front office and visitor center
- Provide tourism information, maps, brochures, and local recommendations
- Promote local businesses, events, and Chamber membership opportunities
- Maintain inventory and restock visitor materials
- Schedule and manage fingerprinting appointments
- Verify identification and follow strict procedural guidelines for fingerprinting services
- Operate fingerprinting equipment and ensure accuracy and compliance with regulations
- Maintain confidentiality and security of sensitive information
- Assist with data entry, filing, and recordkeeping
- Support Chamber events, meetings, and programs as needed
- Process payments and maintain basic financial records
- Assist with member communications, newsletters, and marketing efforts
Required:
- High school diploma or equivalent
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer use
- Ability to handle confidential information with discretion
- Reliable, punctual, and detail-oriented
- Bilingual in Spanish
- Customer service or administrative experience
- Experience working with the public or in a tourism/hospitality setting
- Familiarity with Moses Lake and surrounding area
- Customer-focused mindset
- Strong interpersonal skills and professionalism
- Ability to work independently and as part of a team
- Problem-solving and adaptability
- Attention to detail and accuracy
- Primarily office-based with frequent public interaction
- May require occasional evening or weekend hours for events
- Ability to sit, stand, and use office equipment for extended periods
Submit resume and cover letter to the Moses Lake Chamber of Commerce. Position open until filled.
